Privacy Policy

1. Scope

This policy applies to all users of the Service, including Super Admin, Admin, Tailor, and any authorized staff who manage customers, orders, and measurements.

2. Information We Collect

2.1 Account & Profile Information

• Name
• Phone number
• Email address
• Shop/business details (for Admin accounts)
• User role (Super Admin, Admin, Tailor)

2.2 Customer, Measurement & Order Data

• Customer names and contact details (entered by your shop/team)
• Clothing measurements (e.g., shirt, pant, suit, shalwar kameez)
• Order history, delivery status, and notes
• Payment records, due amounts, and invoices (if used in your workflow)

2.3 Automatically Collected Data

• Device information (model, OS version)
• Log data (app events, errors, crash reports)
• Usage data for performance, diagnostics, and feature improvement

3. How We Use Information

• To provide, operate, and maintain the Service
• To manage shops, customers, measurements, and orders
• To authenticate users and enforce role-based access
• To improve performance, reliability, and user experience
• To prevent fraud, abuse, and unauthorized access
• To communicate important service updates (when necessary)

4. Legal Bases (Where Applicable)

Depending on your location, we process information based on: (a) performance of a contract (providing the Service), (b) legitimate interests (security and improvement), (c) compliance with legal obligations, and/or (d) your consent where required.

5. Data Storage, Hosting & Security

We use secure cloud services (such as Supabase) to store and manage data. We apply reasonable administrative, technical, and organizational measures to protect information from unauthorized access, alteration, loss, or misuse.

No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Sharing

We do not sell or rent your personal information. We may share data only:

• With authorized users in your shop/team according to assigned roles
• With service providers (hosting/analytics) strictly to operate the Service
• If required by law, legal process, or lawful government request
• To protect rights, safety, and security of users and the Service

7. Cookies & Analytics

If you use the web version, we may use cookies or similar technologies for session management and improving performance. We may also use analytics tools to understand how the Service is used and to improve functionality. Where required, we will request consent.

8. Data Retention

We retain information as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion subject to legal and operational requirements.

9. Your Rights

You may have the right to:

• Access your information
• Correct inaccurate or incomplete data
• Request deletion of your account and associated data
• Withdraw consent where processing is based on consent

10. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children.

11. International Transfers

Your information may be processed in countries other than your own, depending on hosting providers. We take steps to ensure appropriate safeguards are in place where required by law.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, contact: